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Account Executive

  • Location:

    Leeds

  • Sector:

    Technology

  • Contact:

    Libby Bagley

  • Contact email:

    libby@mondayatnine.co.uk

  • Published:

    about 1 month ago

  • Expiry date:

    2021-12-01

​Our client is a leading bespoke incentive scheme provider, who help their clients increase brand loyalty and customer engagement through rewards programs. This is a great chance with lots of opportunity to help provide further development to a company which has shown excellent rates of growth over the past few years!

As the Account Executive, you will support Account Managers with key accounts in addition to being a direct contact for some customers. You will build relationships with all parties who are involved in projects, from clients, colleagues to suppliers. This will be a fast-paced role which will provide lots of opportunity for learning and development. You will often be required to work independently - however, you will be part of a team comprising talented individuals with diverse expertise and experience.

Main duties and responsibilities:

·       Support Account Managers with the end-to-end process of managing loyalty schemes, being the point of contact for customer queries and manage scheme registrations.

·       Follow established processes to provide support in setting up and launching schemes, scheme management, website management and working with our Marketing team to deliver targeted monthly marketing campaigns.

·       Support Account Managers to provide financial, data insights, and scheme recommendations to our clients.

·       Work with our Design team to develop new scheme branding and collateral in line with the client brand guidelines and objectives.

·       Manage the print process of any marketing collateral.

·       Project management of website design and build for scheme launches.

·       Management of telesales campaigns.

·       Support on marketing campaigns, inclusive of analytics, email, SMS campaigns and customer surveys.

Provide general administrative support across the business where required. Qualities, skills and experience:

·       A team player with the ability to communicate to all members of the team and cross departments.

·       Natural flair for providing excellent customer service.

·       Comfortable in communicating and building relationships at all levels.

·       Possess the ability to rise to the challenge of working in a busy, fast-paced environment, dealing with multiple tasks and deadlines on a daily/ weekly basis.

·       Competent with IT packages and be able to learn in house systems.

·       Organisation skills and attention to detail are a must!

·       Excellent written and verbal communications skills.

·       A creative thinker with a positive can-do attitude.

Desirable skills:

·       Experience of website content management systems, campaign monitor, e shots and SMS campaigns would be advantageous.

·       Previous experience of working in a creative, client facing role would be beneficial.

·       Advanced Microsoft Excel user.

·       Experience of B2B marketing.

Key benefits:

·       Competitive salary

·       Company bonus scheme

·       Company pension scheme

·       25 days holiday, plus your birthday off!