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Customer Experience Manager

​Monday at Nine are extremely excited to be working with one of the UK's fastest growing consumer businesses in their sector to recruit a Customer Experience Manager responsible for the development of an industry leading customer experience, based in North Yorkshire.

Paying up to 40k+ Bonus this is a fantastic role to join a small business who are in a period of significant growth as they look to add another best in class recruit to their fast growing Commercial team.

As a Customer Experience Manager in the Consumer Goods / Retail space you will be dealing with a wide range customers at different touchpoints of their journey with the business and with a complete focus on the customer coming first this requires someone with great energy and dedication to improving an unrivalled relationship with their customers.

Leading a team customer service assistants this person will come with a fantastic track record in developing KPI's and as well as leading the customer strategy will be happy to roll their sleeves up and get their hands dirty in a 'doing' role.

If you are looking to build a team and implement change in to a fast growing consumer business then please get in touch for more information